Good things to ask first.

Yes, for the model. DFYe does the setup once the key is in, and your conversations never pass through our servers, so there is no per-message markup and none of your traffic on our infrastructure.

It answers out of your pages and nothing else, which is the whole reason it is personalised to your store rather than generic. Below a retrieval confidence floor it says it does not have that on the site rather than guessing, and every answer above the floor carries a link to the page it came from. The demo runs the same engine, so you can test that claim before you buy.

It is one file, loaded after paint, rendered in a shadow root. It blocks nothing and shifts nothing. The size is measured on every build against a budget the build enforces, and the figure published on this site comes straight out of that build rather than from a slide.

By default every published page, post and product. Never anything marked noindex, nothing password-protected or private, and no drafts, revisions or trashed content. A per-post switch takes anything else out, and editing a page updates the passage behind it without a retraining step.

Because AI Engine is a framework and DFYe is a finished thing. AI Engine has around 100,000+ installs and a 4.9 rating on the WordPress.org listing, checked 12 September 2026, and it is genuinely excellent; if you enjoy assembling your own AI stack it is the better foundation, and our comparison page says exactly that.

On WordPress the PHP is GPLv2 or later, because a plugin there has to be, and every platform gets whatever its own licence requires. What you buy is updates, support and the licence key, never permission to run the code. A lapsed licence keeps working; it just stops receiving updates.

None of them yet, because it is not on sale. It is being built for WordPress and WooCommerce first, and is planned for Shopify, Magento, Drupal, Joomla, Shopware, Craft CMS, Ghost and TYPO3. The state of each one is listed at /works-with/, and no platform is called available until a real build has answered a real question on it. If yours is not on the list, say so and it goes on it.

Neither. It sits in front of whatever you already use and answers the questions your own pages already cover, which is most of the repeat volume. What it cannot answer goes to your inbox, your contact form or your existing live chat, with the question and the pages it looked at attached. Your helpdesk keeps doing the part that needs a person.

It says the site does not cover that and offers the handover you configured. The question is logged in your own admin either way, which turns the things your site fails to explain into a list you can actually work through.

It is short for Done For You Employee. Answering the same forty questions about shipping, sizing and returns is a job, and the point of the product is that you do not have to do it or hire for it. It reads your store, answers what your own pages already cover, and passes you only the questions that actually need you.

No, and it will not pretend to. DFYe answers from your published content: policies, product pages, shipping terms, opening hours, FAQs. A question about one specific order needs your order system and a person, so that is exactly the kind of question it hands over, with the conversation attached. If what you want is a bot that issues refunds and edits orders inside your shop, that is a different and more expensive kind of product, and you should buy that one instead.

Because the only thing it ever reads is your store. Your product descriptions, your delivery terms, your returns window, your tone, in every language you publish in. There is no shared model of your industry and no persona document to fill in. When you edit a page the passage behind it updates, so what it says about you changes when you do.

One-time or annual, three sizes: 89 euro once or 39 a year for a single site, 249 or 99 for five, 599 or 249 for twenty-five. There is no free tier and no per-message fee, because you bring your own model key and the running cost is yours.