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Topic hub · 3 guides

Connecting a chatbot to your orders, stock and channels

The questions worth automating are mostly questions about data the chatbot cannot see: where an order is, whether a size is in stock, what a customer bought last time. This hub covers what it takes to give it that. Some of it reads straight through an existing API, some needs a connector, and some needs a build nobody will admit to at the demo stage. Knowing which is which before you commit is the difference between a week and a quarter.

What this hub covers

  • Order status and stock
  • Zapier and Make.com
  • WhatsApp and other channels
  • What genuinely needs a custom build

Start here

Connect ChatGPT to a website: what actually has to move: a row of dark bars growing taller left to right with one tall brand-coloured bar and a dashed grey baseline
Guides

Connect ChatGPT to a website: what actually has to move

Connecting a model to your site is four small pieces of plumbing, and one of them is a security decision people get wrong on the first attempt. Here is what moves, and what it costs.

10 min read

Every guide in this hub

Chatbot That Checks WooCommerce Order Status, Safely: a large dark circle with two thin elliptical orbits around it and a brand-coloured dot on the outer orbit
Guides

Chatbot That Checks WooCommerce Order Status, Safely

How a chatbot looks up WooCommerce orders through the REST API or a plugin, how to verify the customer first, what each status should say, and when not to bother.

10 min read
AI bot that knows my inventory: what actually has to connect: a row of dark bars growing taller left to right with one tall brand-coloured bar and a dashed grey baseline
Guides

AI bot that knows my inventory: what actually has to connect

Knowing your stock is not one feature, it is four levels, and which one you need depends entirely on how fast your numbers move. Getting this wrong makes a bot confidently wrong about the thing customers care most about.

10 min read

Related topic hubs

Named across this hub: WooCommerce, Shopify, Zapier, Make.com, WhatsApp, REST API.

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